Returns & Refunds Policy

We aim to ensure customer satisfaction.

Return Conditions

• Items must be unused and in original packaging

• Request must be made within 14 days of delivery

Non-Returnable Items

• Customized or personalized items

• Final sale items

Refund Process
After receiving and inspecting the returned item, refunds will be processed within 5–7 business days.

Important
Please contact us at support@torvexira.com before returning any item. Returns without prior approval may not be accepted.